Maintenance

Keep Your Site Running Smooth and Up To Date.
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Maintenance Plans

Maintenance for New and Existing WordPress Websites

Websites that are not updated regularly are a living, breathing nightmare, filled with growing file inconsistencies and potential code conflicts. Leaving a website alone without running file package updates can cause an entire site to crash, resulting in a loss of content.

At a bare minimum, any live WordPress website will need to have its plugin, theme and WordPress core files updated relatively regularly to ensure that the intricate workings of the website are kept in order.

Maintenance Plan give you the benefits of peace of mind that your website software is always up to date. We offer Daily, Weekly or Monthly backups so your site can be restored quickly if anything goes wrong. Maybe you only need one or two site changes or repairs, we charge $55.00 an hour for Hourly Maintenance Services.

Regular scanning for broken links to keep the search engines happy. Cancel Anytime, No Long term Contracts, so there’s nothing to lose. (Creation of new web pages, repair broken code, are not available through Web Maintenance Plans). See Website Design.

Maintenance
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PERFORMANCE

When your website is running slow and suggest, it can potentially lose you sales and visitors. Outdated plugins is one of the main cause in hindering your site performance.
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SECURITY

Most website exploits take advantage of out-dated themes, plugins, or WordPress. By keeping everything up to date and by implementing a few extra security measures, we can help reduce the risk of your website being compromised.
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BENEFITS

Maintenance Plan give you the peace of mind that your website software is always up to date and running smooth.
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SAVINGS

Maintenance Plan will save you time and money in the long run. When your site is running smooth your customers will enjoy your site more and come back time and time again which means more sells.

Note:

Only standard plugins will be updated through the monthly maintenance plans. Premium plugins that you (the client) owns will be updated if the license are still valid. Any plugins requires to be purchase to update the site will be charge to you (the client). Any the plugins you do not want to purchase, we will do our best to find you a free alternative plugin.

Frequently Asked Questions

How often will you update my site?
Each plan is different, we will run updates once or twice per month. If there is are important security updates, they will be address right away. Because there are sometimes bugs we often wait a week before implementing major WordPress Core updates or Divi updates. If you don’t need monthly service we have a hourly maintenance service, price at $55.00 an hour.
Will I get 24/7 support?
Our support hours are 9AM – 8PM Central Times, Monday through Friday. Additional hours available upon request at rate of $45/$65 hour.
What if my site plugin is no longer supported?
The plugin are still monitored for issues. We notified our customer if we find a better and compatible plugin or (and up-to-date) alternatives.
What are my payment options?
Payment can be made using any major debit or credit card (Visa, Mastercard, American Express, Discover) and PayPal. Payments will be automatically deducted on the first of the month.
What if I cancel?
No contracts. You can cancel your subscription any time.
What is Divi?
Divi is a WordPress Theme by Elegant Themes. We use it as a framework which we will build your custom site upon. Its great features and great community support give you the best in options for customization and management of your own website after it’s initial construction.
Do I need a license for Divi?
We are a licensed developer and permitted to install and use Divi on as many clients projects as we want.
But if you choose to discontinue our maintenance service, you will not be eligible for divi core updates, upgrades and security updates. We recommend you purchase a license to stay current with updates and upgrades.
What if I have multiple websites?
The fees mentioned above are per site. We do not offer discounts on multiple websites.
What if an update cause my site to stop working?
The site is immediately rolled-back to the backup state taken prior to performing the update. The methods for this vary in some cases. From there, you’ll be notified of the issue. Custom plugins, issues introduced by users, or especially time-consuming issues may be billable. We will notify you before charging anything to your account. Your site will be updated and test on a developer server first before live updates are applyed. This is why we have to charge a $25.00 setup fee.
What is the $25 setup fee for?
The setup fee, is charge for a development staging site to be setup. We do not apply plugins or updates to a live site. This could cause your site to go down, if there’s an issue with the update. Only after we make sure the updates do not cause problems to your site, will we install the updates.

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